Best-in-Class Customer Support

We understand the mission-critical nature of the solutions built using Vizor Software. Our customer support teams deliver peace of mind through their dedication to meeting and surpassing customer expectations and service level agreements.

Based in our Dublin office, our Support Team provide access to upgrades that are based on our product roadmap, industry demands and client requests. Our customer service helpdesk is also made available to all support and maintenance clients.

Contact Support
Support Hours

Vizor Customer Support is available 8:00 AM to 10:00 PM GMT

Log a Ticket

If you are a current Vizor client looking for assistance, please log a ticket.

Support for Reporting Entities

Entity Support Centre from Vizor provides a complete managed service to support your reporting entities. It includes a helpdesk specifically designed for end users and staffed by Vizor. It incorporates modern tools and how-to videos created by experts. The support centre has been developed based on extensive experience gained from supporting thousands of users around the world.

To learn more about how Vizor can directly support your FIs and other end users please visit the Entity Support Centre page.